Legal & trust.
The policies behind your workspace. Understand your agreement, how information is handled and the choices available to your company and its customers.
Terms of service
The agreement for company workspaces, staff access, desktop licensing and use of CardCounter.
Read policyPrivacy policy
What we collect, why we use it, who receives it and how to exercise your privacy rights.
Read policyCookie policy
Essential storage, optional analytics and controls for your browser preferences.
Read policyBilling, cancellation & refunds
Subscription terms, plan changes, cancellation requests and the distinction between software fees and shop purchases.
Read policyAcceptable use policy
Responsibilities for accounts, customer records, public shop content, integrations and the API.
Read policyData processing terms
How we process a company’s shop data on its instructions, including security, assistance and deletion.
Read policyService providers & subprocessors
Core service providers and the separate providers a shop chooses to connect.
Read policySecurity & vulnerability reporting
Our current safeguards, shared account responsibilities and a safe way to report a concern.
Read policyAccessibility statement
How to report access barriers and the usability principles guiding the platform.
Read policyNeed a policy explained?
Send a privacy request, ask about your company agreement or report a concern through the support form. It is available on the staff sign-in page without signing in.