Skip to documentation
Docs
Buying & trading

Collection costs and trades

Allocate a negotiated collection cost and review supported credit trades or direct offsets.

On this page

Before you begin

Open Collection tools for the selected acquisition.

Access

Staff with buying access; approvals and payouts depend on role. Company feature access and current setup requirements apply.

Step by step

  1. 1

    Review the negotiated total

    Confirm the accepted quote, exact line quantities and acquisition state before allocating cost.

  2. 2

    Prepare the cost plan

    Use the supported allocation method and inspect the resulting per-line costs. Keep the plan tied to the reviewed quote revision.

  3. 3

    Prepare the sale separately

    For a wallet-credit trade, use the correct customer and a prepared split sale. A trade link connects the purchase and sale without collapsing their histories.

  4. 4

    Review a direct offset if eligible

    A supported cash-offer payable can offset a held sale for the same customer. The sale must cover the entire payable; inspect cash remainder and unchanged tax before confirmation.

  5. 5

    Verify the completed linkage

    Check the trade, acquisition, tender and sale records. Reconcile a saved link or offset request before repeating it.

On the screen

The collection buying desk
CardCounter example collection in a physical tray, with inspection and settlement progress
Example shop · Sample records
  1. 1
    Collection queue

    Keep the customer and tray reference attached to the property.

  2. 2
    Progress and ownership

    Arrival, inspection, acceptance and settlement are separate stages.

  3. 3
    Offer summary

    Inspect the exact lines and their offers before creating a cash or credit quote.

The collection buying desk
CardCounter example collection in a physical tray, with inspection and settlement progress

Example shop with sample records. Numbered annotations identify the controls described below the article image.

Keep in mind

A trade is not permission to overwrite the customer’s wallet or acquisition cost. Use the recorded eligible flow.

Availability differs by acquisition state and shop configuration. Read the specific eligibility explanation.

If something goes wrong

No eligible held sale appears

Check that the same customer is attached, the current quote is reviewed and stock is held. Review the payable and total before proceeding.

Still need a hand?Prepare a support report

Search documentation

What would you like to do?

Try “phone scanner”, “counter approval”, “free shipping” or “fullscreen”.

↑ ↓ to choose · Enter to openEsc to close

Documentation