Orders & shipping
Online orders, pickup and seller-paid postage.
Review online orders
Find imported channel orders and check items, payment, delivery and exceptions before fulfillment.
Step-by-step guidePick, pack and fulfill an order
Verify paid order items, prepare the parcel and confirm the supported channel fulfillment.
Step-by-step guidePrepare counter pickups
Move eligible customer order or allocation items into a reviewed pickup workflow.
Step-by-step guideReview online refunds and cancellations
Use channel-backed order actions and reconcile their payment outcome separately from stock disposition.
Step-by-step guideConnect your seller-funded USPS account
Prepare USPS business authorization and verify the seller’s postage payment access.
Step-by-step guidePrepare sender and recipient addresses
Save the correct ship-from location and review order delivery details before requesting postage.
Step-by-step guideQuote packages and letters
Choose the actual mailpiece type, measurements and handling indicators before selecting a USPS service.
Step-by-step guideBuy, print and reconcile shipping labels
Purchase approved postage from the seller’s account and handle uncertain or cancelled labels safely.
Step-by-step guideOffer free shipping to buyers
Save a free-shipping preference and verify the actual Shopify checkout while the seller funds postage.
Step-by-step guide