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Settings & desktop

Review billing and company access

Read the recorded package, access period, invoices and secure billing-management options.

On this page

Before you begin

Open Settings → Billing & plan as the owner.

Access

Shop owner. Company feature access and current setup requirements apply.

Step by step

  1. 1

    Review the current company record

    Check package, subscription or pilot status, access dates and any recorded pricing. An unknown or unavailable value is not a zero-price offer.

  2. 2

    Review allowances

    Check the current market/API allowance and Growth access where shown. Company feature access still follows the saved agreement and server checks.

  3. 3

    Manage billing securely

    Use the offered secure billing portal for payment methods and invoices when configured. Card details are not stored or displayed in this workspace.

  4. 4

    Request an agreed plan change

    Use Contact billing support for upgrades, recorded pricing or access questions. A plan change can require preparing the company’s API connection before access resumes.

On the screen

Shop settings
CardCounter settings workspace with business, access, records and desktop sections
Example shop · Sample records
  1. 1
    Settings sections

    Choose the business, policy, staff, shipping or device setting.

  2. 2
    Current values

    Check the shop and location before editing a shared setting.

  3. 3
    Shop address

    Complete the location address and contact fields, then save and read the result.

Shop settings
CardCounter settings workspace with business, access, records and desktop sections

Example shop with sample records. Numbered annotations identify the controls described below the article image.

Keep in mind

The Windows app is included with the company subscription. A separate desktop charge is not required.

Billing readiness is independent of Stripe Terminal counter payments and seller-funded USPS postage.

If something goes wrong

No online billing link appears

The billing connection may not be configured. Use the support action rather than entering card details in a staff note.

Still need a hand?Prepare a support report

Search documentation

What would you like to do?

Try “phone scanner”, “counter approval”, “free shipping” or “fullscreen”.

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