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Selling & the till

Split a sale across tenders

Review a combination of supported tenders while keeping one sale and its payment history.

On this page

Before you begin

Open a current sale quote and choose the split-payment flow where available.

Access

Staff with counter access. Company feature access and current setup requirements apply.

Step by step

  1. 1

    Plan the amounts

    Agree how much will be paid by each ready tender. Check the customer’s available credit and the remaining amount due.

  2. 2

    Prepare each tender

    Enter the intended amount in the split review. Each cash, credit or card portion follows its own confirmation rules.

  3. 3

    Follow the remaining balance

    Review the confirmed portions and current amount still payable. Do not resend a successful tender after another portion fails.

  4. 4

    Confirm the complete sale

    Wait until the required total is confirmed. Read the final receipt’s tender breakdown and reconcile any pending provider portion.

On the screen

The selling workspace
CardCounter selling workspace with sample Pokémon inventory and a one-item sale
Example shop · Sample records
  1. 1
    Register actions

    Start, park or recall a sale and open the customer panel.

  2. 2
    Exact product search

    Search or scan, then confirm the printing, finish and condition.

  3. 3
    Sale ticket

    Review the customer, quantities and current amount before payment.

The selling workspace
CardCounter selling workspace with sample Pokémon inventory and a one-item sale

Example shop with sample records. Numbered annotations identify the controls described below the article image.

Keep in mind

Splitting a payment does not bypass card-reader readiness or store-credit checks.

A partial or unknown result needs review of the existing sale. Starting a new cart can create a second obligation rather than fixing the first.

If something goes wrong

One part is confirmed and another is unclear

Open the saved sale and its tender history. Resolve the outstanding portion using the displayed recovery action.

Still need a hand?Prepare a support report

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