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Selling & the till

Use the customer display

Show the customer the selected sale’s item list and totals on a supported display.

On this page

Before you begin

Open the customer display tool from the register’s additional tools when enabled.

Access

Staff with counter access. Company feature access and current setup requirements apply.

Step by step

  1. 1

    Select the intended sale

    Check the active register and cart so a different customer’s transaction is not displayed.

  2. 2

    Open the display

    Use the supported customer-display page or handoff and follow its pairing instructions. Keep staff tools and private account information on the staff screen.

  3. 3

    Verify the visible total

    Confirm that the customer sees the intended items and current quoted amounts. Changes in the cart should be reviewed on the staff screen before payment.

  4. 4

    End the display session

    Use the available close or reset control when the sale finishes or the screen is reassigned. Check the next customer’s display before continuing.

On the screen

The selling workspace
CardCounter selling workspace with sample Pokémon inventory and a one-item sale
Example shop · Sample records
  1. 1
    Register actions

    Start, park or recall a sale and open the customer panel.

  2. 2
    Exact product search

    Search or scan, then confirm the printing, finish and condition.

  3. 3
    Sale ticket

    Review the customer, quantities and current amount before payment.

The selling workspace
CardCounter selling workspace with sample Pokémon inventory and a one-item sale

Example shop with sample records. Numbered annotations identify the controls described below the article image.

Keep in mind

A customer display is a view of the sale, not independent authorization to change it or confirm payment.

Display availability depends on shop configuration and supported equipment. Test the chosen device before shop use.

If something goes wrong

The display is stale

Check its paired register, network and selected cart. Refresh the staff record and the display using the offered controls.

Still need a hand?Prepare a support report

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What would you like to do?

Try “phone scanner”, “counter approval”, “free shipping” or “fullscreen”.

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