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Correct a posted opening import

Preview a reasoned reversal of safe opening-import rows and retain the original audit history.

On this page

Before you begin

Open Import & corrections → Import corrections and choose the posted batch.

Access

Owners and managers; stock visibility depends on role. Company feature access and current setup requirements apply.

Step by step

  1. 1

    Identify the mistaken rows

    Use the batch and source-row references to find the exact SKU, bin and posted quantity. Review warnings and later movements.

  2. 2

    Enter the correction reason

    Record what was wrong and select the intended rows. Do not use a reversal to erase an unrelated later stock movement.

  3. 3

    Read the preview

    The server can block a row with later dependent stock activity or a live hold. Review reversible, blocked and already reversed outcomes.

  4. 4

    Confirm and check history

    Submit the reviewed correction once and keep its correction ID. Use Recent correction requests to reconcile a reload or lost response.

  5. 5

    Receive a corrected replacement

    After a safe reversal, preview a corrected CSV if replacement stock is needed. A reversal appends compensating history rather than editing the original receipt.

On the screen

Products and stock
CardCounter sample inventory showing exact variants, physical bins, availability and prices
Example shop · Sample records
  1. 1
    Inventory sections

    Move between stock work, pricing, channels, labels and scanning.

  2. 2
    Saved views and search

    Find missing prices, low stock, holds or an exact shop SKU.

  3. 3
    Available stock

    Read quantities and physical bins for the exact variant.

Products and stock
CardCounter sample inventory showing exact variants, physical bins, availability and prices

Example shop with sample records. Numbered annotations identify the controls described below the article image.

Keep in mind

A corrected receipt cost does not silently replace the SKU’s current shared default cost or a manager price.

Blocked rows require manual reconciliation of their dependent records. Do not retry them with new identifiers to evade the check.

If something goes wrong

The correction timed out

Open recent correction history with the same batch. Reconcile its durable outcome before requesting another reversal.

Still need a hand?Prepare a support report

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