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Selling & the till

Park and recall a sale

Keep a customer’s item list while serving another customer, then review it before checkout.

On this page

Before you begin

Open an editable sale in Sell.

Access

Staff with counter access. Company feature access and current setup requirements apply.

Step by step

  1. 1

    Review the cart before parking

    Confirm its customer, label and quantities so it is easy to recognize later. Parking preserves a draft; it is not payment.

  2. 2

    Park the sale

    Choose Park or F6. Start the next sale and continue serving customers without mixing their items.

  3. 3

    Recall the correct draft

    Choose Recall and select the saved sale. Read its customer, last update and item list before resuming.

  4. 4

    Recheck the current quote

    Refresh current stock and prices. Any expired hold or changed quantity must be reviewed before a new payment is attempted.

On the screen

The selling workspace
CardCounter selling workspace with sample Pokémon inventory and a one-item sale
Example shop · Sample records
  1. 1
    Register actions

    Start, park or recall a sale and open the customer panel.

  2. 2
    Exact product search

    Search or scan, then confirm the printing, finish and condition.

  3. 3
    Sale ticket

    Review the customer, quantities and current amount before payment.

The selling workspace
CardCounter selling workspace with sample Pokémon inventory and a one-item sale

Example shop with sample records. Numbered annotations identify the controls described below the article image.

Keep in mind

Do not promise that a parked list keeps stock reserved indefinitely. Read the actual hold status and expiration.

If a previous payment was uncertain, reconcile that payment record instead of creating a second sale from the same items.

If something goes wrong

The recalled total changed

A new quote reflects current price, tax or inventory state. Review the differences with the customer before accepting payment.

Still need a hand?Prepare a support report

Search documentation

What would you like to do?

Try “phone scanner”, “counter approval”, “free shipping” or “fullscreen”.

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